Terms of Service

These Terms of Service govern your use of the London Private Property website at londonprivateproperty.com.

London Private Property is a trading name of Invexel Limited, company number 12544590.

1. About London Private Property

London Private Property provides property and private client services for international and UK-based property owners, including property care, home management, home arrival and preparation, maintenance coordination, refurbishment and project management, and related services.

The services described on this website are subject to availability and may vary depending on the client’s requirements and the nature and location of the property.

2. Website information

The information on this website is provided for general information purposes.

While we seek to ensure that the information is accurate and up to date, we do not guarantee that all information will always be complete, accurate or current.

Property information, market information, service descriptions, availability and other information may change without notice.

Nothing on this website constitutes an offer capable of acceptance or creates an obligation on us to provide any particular service.

3. Enquiries

Submitting an enquiry through this website, by email or by telephone does not itself create a client relationship or constitute an instruction to London Private Property.

Before providing services, we may need to:

• discuss your requirements;
• verify relevant information;
• agree the scope of services;
• provide a quotation or proposal; and
• enter into a separate written agreement or engagement.

The terms applicable to a particular service will be confirmed separately where appropriate.

4. Property and professional services

Our services may involve coordinating third-party professionals, contractors, suppliers, property managers, surveyors, architects, consultants or other specialists.

Unless expressly agreed otherwise in writing, London Private Property does not itself provide specialist legal, tax, accounting, financial, insurance, architectural, structural engineering or other regulated professional advice.

Where specialist advice is required, we may recommend or coordinate with appropriately qualified professionals.

You remain responsible for obtaining independent specialist advice where appropriate.

5. Contractors and third parties

Where we coordinate contractors or other third-party service providers on your behalf, those providers remain responsible for the services they provide.

We will use reasonable care in selecting or coordinating trusted service providers, but unless expressly agreed otherwise, we do not guarantee the performance, availability, pricing or workmanship of an independent third party.

Any separate contract between you and a third-party provider will remain subject to that provider’s own terms.

6. Fees and engagement

Our website may describe certain services but does not constitute a fixed quotation unless expressly stated.

Fees, expenses and the scope of services will normally be agreed separately before work begins.

Additional work or expenditure outside an agreed scope may require your approval before it is undertaken.

7. Client instructions

Where we are instructed to act on your behalf, you are responsible for providing accurate and timely information and instructions.

You should notify us promptly of any material change affecting the property, your instructions or the services being provided.

8. Website availability

We seek to keep the website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted or free from errors.

We may suspend, withdraw or modify the website or any part of it without notice where reasonably necessary.

9. Intellectual property

Unless otherwise stated, the content of this website, including text, branding, graphics, photographs, design and other materials, belongs to London Private Property, Invexel Limited or the relevant rights holder.

You may view and use the website for your personal or internal business purposes.

You must not reproduce, modify, distribute, publish, commercially exploit or otherwise use website content without our prior written permission, except where permitted by law.

10. Links to other websites

Our website may contain links to third-party websites.

These links are provided for convenience and information only.

We do not control and are not responsible for the content, availability, privacy practices or security of third-party websites.

11. Limitation of responsibility

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.

In particular, nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

To the extent permitted by law, we are not responsible for losses arising from information on this website being incomplete, inaccurate or out of date, or from your reliance on general information provided through the website.

Where we provide services to you under a separate agreement, any limitation of liability applicable to those services will be set out in that agreement.

12. Privacy

Our collection and use of personal information is explained in our Privacy Policy.

By using the website and providing personal information, you acknowledge that your information will be handled in accordance with that Privacy Policy.

13. Cookies

Our use of cookies and similar technologies is explained in our Cookie Policy.

Where applicable, non-essential cookies will only be used in accordance with applicable consent requirements.

14. Changes to these Terms

We may update these Terms of Service from time to time.

The latest version will be published on this website and will apply to your future use of the website from the date of publication.

15. Governing law

These Terms are governed by the laws of England and Wales.

Any dispute arising in connection with these Terms or your use of this website shall be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory rights or protections available to consumers under applicable law.

16. Contact

If you have any questions about these Terms, please contact:

London Private Property
A trading name of Invexel Limited
167–169 Great Portland Street
5th Floor
London W1W 5PF
United Kingdom
Email: [email protected]
Telephone: +44 7879 153737

London Private Property
A trading name of Invexel Limited